Terms & Conditions

These General Terms and Conditions are an integral and supplementary part of an order placed with the Seller with Org Number CHE136573305, which is based in Baar (Switzerland), for orders placed via the Internet or by telephone.

Offers

Unless otherwise agreed, deliveries shall be performed in accordance with the presented sample or model and its description. Colour, structure and processing shall be subject to change. Furthermore, any information shall be subject to errors due to technical deficiencies of our shop system or incorrect information provided by our suppliers.

Territorial Scope of Offers and Prices

Our offers are valid in Poland. All prices are gross prices, include VAT and include shipping costs.

Vouchers and Promotional Campaigns

If not otherwise specified, a voucher is only redeemable in our shop at beliani.pl for products and does not apply to any services. Vouchers can only be used for one order and cannot be exchanged for cash/gift cards or used in conjunction with any other voucher or promotional code. The remaining value of not-redeemed vouchers is not refundable and cannot be converted into cash. Vouchers cannot be used against previous orders and are only valid for promotional offers while stock last.

Newsletter

You are automatically subscribed to our newsletter when making a purchase. By subscribing to our newsletter, you also agree to receive information about special offers, surveys or other marketing campaigns on all channels: email, SMS, WhatsApp, Facebook, Messenger, Skype and others. You can unsubscribe with the link at the bottom of the newsletter. Alternatively, you can write to our customer service and we will unsubscribe you immediately.

Payment Methods: Prepayment(bank transfer or at the post office)

The payment can be made online, at a bank or at the post office. Your bank account information will be provided by us immediately after placing your order. When the amount is credited to our account, the customer receives an e-mail confirming the payment.

Payment Methods: Pay with Przelewy24

Online transfer with instant payment confirmation. 24 hours a day, seven days a week.

Payment Methods: Pay with PayU

Online transfer with instant payment confirmation. 24 hours a day, seven days a week.

Payment Methods: PayPal

PayPal is a safe form of payment for your on-line shopping. You provide the information about payment (the bank account or credit card) only once on your PayPal account. Payments are immediately recognized and acknowledged, so that you can expect the goods even earlier than usual. This form of payment is very safe because confidential data on bank accounts or credit cards will not be sent to the seller. Thanks to protection of a buyer in PayPal, you will receive a refund if the item was not sent or looks completely different than described.

Payment Methods: Credit Card Payment

Company Six, based in Switzerland, is responsible for processing credit card payments for orders placed with the Seller, Lindenstrasse 16, 6341 Baar, Switzerland. A bank issuing a credit card may alternatively demand additional payments for foreign transfers, which shall not be covered by us.

Payment Methods: Bitcoin

Payments in the Bitcoin digital currency are billed by BitPay, Inc. via Bonviva.

Payment Methods: Payment on delivery (cash on delivery)

If you choose cash on delivery, we add an additional fee to the invoice. Our couriers accept payments in cash, using Blik and credit cards.

Payment Methods: Payment in Instalments

Installment sale - the installment system we provide is an innovative online solution offered in cooperation with PayU and Przelewy24, whose partners are: Alior Bank S.A., mBank S.A., Kreditech Polska Sp. z o.o., AS INBANK S.A. Branch in Poland, Santander S.A. The customer buying one or several products worth from 300 to 20.000 PLN can choose installment credit purchase method. The bank checks the buyer's credit history at BIK and makes a decision to grant a loan. The bank will check the buyer’s credit history in BIK and make a decision on granting a credit. Additional income proof is not required- on-line statement is all that is required.

From the sellers' point of view, the principle of operation is similar to that of other online payments. When the Customer selects an installment payment from the list of available payment methods, and the Bank approves his online loan application, the transaction will appear in the store's account with the "Completed" status. At this point, we proceed to the execution of the customer's order. APRC (Annual Actual Interest Rate) and the total cost of the loan are presented after submitting the application, because they depend on the number of installments in which the loan is to be repaid. Representative example: total loan amount: PLN 1,257.00, APR (Actual Annual Interest Rate): 17.52%, variable interest 6.5%, total amount to be paid: PLN 1,312.16, total cost: PLN 131.87 ( including: commission: PLN 76.72, interest: PLN 55.16,) 15 equal monthly installments of PLN 87.48 each. The terms of the offer as of March 14, 2019. The Partner is entitled to propose a different loan period than requested by the Customer, if it results from the Customer's creditworthiness test. The granting of the Standard Loan depends on the Partner's positive assessment of the creditworthiness of the potential borrower. The granting of the Standard Loan depends on the Customer's acceptance of the final terms proposed by the PayU S.A. Partner. based in Poznań cooperates with lenders and acts as an intermediary in concluding the above-mentioned contracts. This material does not constitute an offer within the meaning of the Civil Code and is informative.

The undeniable advantage of the solution we offer is the fact that the loan is realized within 15 minutes.

Payment Methods: Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer Buy Now, Pay in 30 days service. Payment must be made to Klarna's account.

You can find out more about Klarna's terms and conditions of payment here.

Your personal data is processed in accordance with applicable data protection law and in accordance with Klarna's privacy statement

In order to use the Klarna payment method during the processing of your order, your personal data may be transferred directly to Klarna so that it can assess whether you qualify for this payment method and how best to adapt it to you. The personal data provided is processed in accordance with the Klarna privacy policy available here.

To contact Klarna customer service, please go here.

Delivery

Our products are delivered only on specified delivery dates in accordance with the product description. Except cases for which we are not responsible.

No claim for compensation is possible in the event of delays in delivery as well as of not delivering within the set delivery dates.

If no additional services were purchased, deliveries shall only be made to the kerbside and not to the home, maximally to the point to which the carrier can drive his vehicle. Deliveries in traffic-free zones or roads unfit for truck traffic will not be made.

In the case of delivery by carrying, the product is delivered to the indicated room (delivery to the first floor requires standard stairs).The customer is obliged to help to carry the products inside if their weight exceeds 60 kg. Note that this service may not be available on some parts of the country. Beliani takes no responsibility for any damage caused by the transport service provider.

At the customer's request, the cardboard box can be disposed of by the transporter during assembly. If the buyer wishes to return the furniture, all products must be disassembled, provided in the original box and made ready for pickup on the curb. The service is unavailable for subsequent deliveries for products that were not in stock at the time of the first delivery or for warranty claims. Services rendered cannot be reimbursed.

Deadlines and time frames provided refer to working days, not calendar days.

Certain products are shipped from the manufacturer to the consumer with a disposable pallet for one-time transportation. The disposable pallet is part of the consignment and must be disposed of by the consignee at their own expense together with the carton and other packaging material, unless otherwise agreed. Shipping companies only take reusable pallets.

If the Customer wishes that the ordered goods are still delivered and stored in their absence, this will be honored at the Customer’s risk. In case of loss or damage of this unacknowledged shipment (s), the Customer will not make claims of any kind against neither the delivery company nor the Seller. The Customer is aware that a claim of the sender for the payment of the consignments delivered in this form remains in place and valid in case of loss or damage. The revocation of this agreement must be made in writing immediately.

Shipping Conditions

In most cases, the Buyer will be contacted by the shipping company to agree on the delivery date. For shipments that are advised, the recipient is obliged to be on site at the agreed time. In the absence of the recipient, the Customer accepts the cost of re-delivery, or collection of the goods, depending on the country, after the return request.

Alternatively, the consignee may also instruct the delivery of the furniture to a neighbor or to deposit it in front of the entrance without a signature. For this a written storage authorization is required, in advance by e-mail or to be communicated during a phone call to Customer Service.

Upon delivery, in the event that the packaging shows damage, the recipient should check all items for any damage with the driver. If the driver does not agree to stay, we recommend refusing to accept the shipment and the Buyer needs to notify us immediately.

If a customer wishes to postpone the delivery date after the goods have already been sent to the local depot, additional storage fees may apply.

If the recipient decides to accept the damaged consignment, this must be reported to the deliverer and the recipient has to have the damage acknowledged or confirmed in writing on the scanner (please specify the damage). Transportation damage, which was not recorded by the deliverer at the Customer’s request upon acceptance of the goods, will not be accepted as a valid claim. Any claims of the Buyer in this regard will be rejected.

Property and Retention of Title

The purchase agreement between the Seller and you as a Customer comes into existence at the time and day on which you have accepted the terms and conditions on our website and have placed an order. As a Customer, you accept as evidence the logged content of our website. You will receive an e-mail with your order confirmation as confirmation of the purchase and with information regarding your billing and delivery address and contact details. The presentation of the products on the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking the button "Send order" you submit a non-binding order of the goods you have chosen and put into the shopping cart. The confirmation of the receipt of your order is made together with the acceptance of the order immediately after placing it by automated e-mails. With this e-mail confirmation the purchase contract comes to existence.

Until full payment of the purchase price is received, the goods remain the property of the Seller. The latter is entitled, at the expense of the Buyer, to arrange for entry in the register of retention of title, if it considers its claim to be in jeopardy.

We save the contract text and send you the order data by e-mail. The terms and conditions can be viewed at any time on the website of the Seller. Past orders can be viewed in your Customer account.

The Seller reserves the ownership of the purchased item(s) until full payment of the invoice amount. Should you be an entrepreneur in the exercise of your commercial or independent professional activity, a legal entity under public law or a special fund under public law, we reserve the ownership of the object of sale until the settlement of all outstanding claims arising from the business relationship with the purchaser. The corresponding security rights are transferable to third parties.

If the Customer has any payment obligations, all existing claims will become due immediately.

Warranty and Complaints

Our products have a 2-year warranty. The guarantee period commences on the day of delivery. Any complaints shall be made as soon as possible after the receipt of the goods. Any defects emerging at a later date, i.e. during the warranty period, shall be reported immediately after their discovery. Complete information about the damage, including evidence, must be collected and presented to the Seller by the Buyer within 7 days of reporting the issue.

To claim the warranty the Buyer is obligated to show the sales document.

Customers can lodge complaints about their products and orders. These can be addressed by contacting the seller's customer support. Alternatively, customers can create complaint tickets using the My Orders function, located in the My Account section of the website.

The following claims are excluded from the guarantee:

• All products offered by us are for non-commercial use. Complaints regarding goods used for commercial purposes may be refused by the manufacturer if the defects are caused by intensive use.

• In addition, the colors shown in the photos may differ slightly from the actual color due to display of different electronic devices. We do our best to present the products on our website as realistically as possible. The dimensions of certain products may also be slightly different from those on our homepage. The error range is +/- 5 cm.

• Any damage resulting from wear and tear, aging, failure to follow the instructions for use and installation, and improper handling of the product, as well as minor damage, are excluded from the guarantee. After the guarantee period, the Seller can offer replacement parts for a discounted price. Minor damage are defects that are not obvious to the naked eye and in diffused light conditions from a distance of 3 meters perpendicular to the point of damage. In case of minor damage claims against the Seller are invalid.

• The guarantee expires if the goods have been processed or altered despite recognizable defects. The guarantee expires if the whirlpool or bath is not installed by an authorized and qualified specialist. The work report should be presented on request. In guarantee cases, the decision lies with the Seller, whether the damaged or defective part is replaced free of charge or whether a partial refund / price reduction is granted. The Seller should find an appropriate solution that does not cause excessive costs.

• The Seller is not liable for damage caused by mistakes / actions of third parties, as well as for an unjustified refusal to accept the goods. In such a situation, the costs associated with the return and re-delivery of the goods are borne by the Buyer.

• All additional logistics services, apart from the method of payment (home delivery, assembly etc.) are excluded from the refund. In the case of technical products or built-in appliances, the Buyer must identify the defective part themselves at their own expense or ask a qualified technician to remove the part and send it to the Seller.

The costs related to the diagnosis of the defect and the replacement of parts shall be covered by the customer. Warranty is a parts only warranty unless otherwise stated. Any installation costs to correct any issues will not be covered by the seller. For warranty claims or damage reports, we will require photographic or electronic media evidence of the damage or proof to confirm the report of issues.

Guarantee of Mattresses

We give our Customers 2 years guarantee on our mattresses. The guarantee covers all damage resulting from a defect in the material due to poor workmanship. The guarantee applies to the following damage kinds:

• Springs in spring mattresses

• Foam core in foam core mattresses

• Latex core in latex mattresses

• Electric motor in electrically operated beds

Excluded from the guarantee are mattress covers and toppers. Excluded from the guarantee are also defects that have arisen due to improper use. After delivery, cuts, cracks, nicks, scratches and dirt caused by the Customer are not going to be regarded as a valid claim and are excluded from the guarantee. The guarantee therefore does not cover damage caused by incorrect installation, handling or care. This guarantee does not cover incidental or consequential damage. Also excluded is a guarantee claim, provided that work on the article was carried out by unauthorized persons or processed on the article parts of foreign origin. Zippers, handles and loops on the covers are also excluded from the guarantee. The guarantee is only valid for private and home use. Mold growth is excluded from the guarantee. The repair or replacement of the rejected product does not trigger a new guarantee period. The guarantee is only valid on the condition that the mattress has been lying on a functional and suitable slatted frame from the beginning. The frame should have at least 26 bars for cold foam, pocket spring and latex mattresses.

The Customer must send the mattress back to our warehouse at their expense for the assessment of our experts. The Seller decides at their discretion whether to replace the mattress. If the product is no longer in stock/ on offer, the Seller decides what is considered a reasonable replacement of the product.

Transportation Damage

The Customer is obliged to immediately check the received goods for correctness, completeness and integrity. Damage to the received goods must be reported as soon as possible, at the latest of 24 hours after the delivery, to the transporting company and the Seller in writing (e-mail) or by telephone. In case of complaints all parts of the original packaging must be kept. These may only be disposed of with the written consent of the transportation company or the Seller. The Customer can optionally include additional transportation guarantee when processing the order. This guarantee covers the damage actually incurred during transportation. The Customer has the exclusive right to repair, replacement or compensation for the damage. The decision on repair, replacement or compensation lies exclusively with the Seller. According to our instructions, the Customer should check the condition of the packaging as well as the delivered products upon delivery: all damage must be certified by the delivery agent on the delivery note or in the proof of delivery. The buyer should dispose of damaged items at his own expense, in agreement with the seller. The buyer should dispose of damaged items at his own expense, in agreement with the seller. By purchasing the transport guarantee, the Customer is released from the immediate documentation of damage on delivery.

The customer can optionally choose an extended transport guarantee when placing the order. This warranty covers actual transport damage. The customer has the exclusive, non-transferable right to repair, replace or receive compensation. The decision on repair, replacement or compensation rests solely with the Seller. According to our recommendations, the customer should check the condition of the packaging as well as the delivered products upon delivery: any damage must be confirmed by the supplier on the delivery note or in the delivery report. In agreement with the seller, the buyer should dispose of damaged items at his own expense. By purchasing an additional transport guarantee, the customer is released from the requirement to immediately document the damage to the shipment upon delivery. The transport guarantee extends the period of 24 hours for checking the goods upon delivery and documenting hidden damage to 72 hours. It is not possible to purchase an additional transport guarantee after delivery or after shipment. In the case of returns, the cost of the transport guarantee will not be refunded. Repairs performed by the Customer, which have not been reported to the Seller, are not subject to subsequent complaints under the transport guarantee.

In the event that a product is received with transportation damage not documented by the customer and confirmed by the shipping company (in Proof Of Delivery), we reserve the right to charge the customer for return shipment costs.

Necessary Attachments in Case of Complaints and Transportation Damage

Short and precise description of the problem and detailed description of the damage with pictures of the affected areas / defects (meaningful detail photos), photos of the complete product and photos of the packaging in which the products were delivered (damage to the box and the photo of the print where the part number and order number is visible).

In case of transportation damage - a copy of the proof of delivery stating the condition of the goods upon the delivery, with the signature of the delivery agent. Alternatively, if the driver has acknowledged the damage on an electronic device, a confirmation that the shipment has been acknowledged as damaged.

Information about expectations of the Buyer, e.g. Repair, replacement of the product, price reduction or return and full refund.

Until the complaint is resolved, please keep the packaging in case it is needed to return the goods. In the event of damage in transit, it is necessary to have the damage acknowledged by the deliverer upon acceptance of the shipment. Please kindly note the damage on the delivery note and request the signature from the driver. The copy of the signed document should then be sent to our e-mail address. If there is no confirmation from the driver that the consignment was damaged at the time of delivery, we will assume that the consignment did not show any visible defects during the delivery. In such cases, neither the Seller nor the manufacturer will be held responsible for the damage. Any claims of the Buyer in this regard will be rejected. The Seller is obliged to answer the Buyer's request as soon as possible, at the latest within 14 days after the notification of the claim. The Buyer's claim will be sent to the e-mail address provided by the Buyer.

Refund and Returns Policy

In accordance with the Consumer Law, the Buyer may withdraw from the contract of sale within 14 days after receiving the goods without stating the reasons.

Up to 14 days from the delivery date, a customer can return ordered items for free (exceptions apply). We will offer a free return and issue a full refund in the same method as your original payment.
The exception for free return up to 14 days includes orders with original packaging missing, and orders of bathtubs, whirlpools, hot tubs or custom-made items. In these cases, a customer bears transportation costs.

After 14 days, a customer needs to cover the return cost. Refund will be issued in the form of a voucher to be used at beliani.pl within 360 days. Excluded from returns after 14 days are bath tubs, whirlpools, and hot tubs and custom-made items. We will accept returns of products that were not used, assembled, nor installed. We will accept returns of products repacked securely in the original packaging.

Please note that the refund amount will be reduced by the value of the promoted voucher or product in the event of a return. The first exchange or return of the products that have been partially or fully paid for with a voucher is free of charge. In the event of more than one exchange or return, products must be returned at the Buyer's expense.

Business Customers
If the order is cancelled at any stage or the goods are returned, the customer will bear the operating costs.

In order to return the goods, the Buyer must submit to the Seller a declaration of resignation from the purchase and the preferred date of arrival of the shipping company for the returned product within 14 days from the date of receipt of the goods. The seller will arrange for the goods to be picked up by the freight forwarder within 14 days from the moment when the goods are ready for return, unless the buyer arranges the return transport himself. Returns should then be made immediately, i.e. within 14 days at the latest, to the following address:

Magazyn Beliani.pl
Rajkowo 26
72-005 Przecław

The goods must be packed and ready for transport and placed at the curb. Customer must provide original packaging that the item was delivered with, so that the product is adequately protected during the transport. If, upon inspection, the returned article is in a different condition than the article originally sent to the recipient, e.g. any mechanical damages deriving from assembly or disassembly, we reserve the right to deduct the cost of replacement parts or loss of value caused by that damage.

Returns shall not apply to used products, with signs of assembly, installed or without the original packaging.

Customer should photograph the package before returning it and send the photographs to the Seller. The Buyer shall receive the refund within 7 days through the same payment method as the one used at the purchase, unless agreed differently with the Buyer, as long as there are no hidden additional costs for the Seller. We also provide an extended payback period of 365 days, but only for unused and new products. The product must be delivered in its original packaging for the return to be accepted. The money is returned in the form of a gift voucher valid for 360 days. The costs of return transport are borne by the Buyer.

Up to 365 Days to Return

Your satisfaction is of the greatest importance to us. If the ordered items do not meet your expectations or preferences, we provide you with the possibility of 365 days for product returns. Below you will find all details concerning our Return Policy:

* One-time exchange of goods within 14 days is free of charge; if the replaced goods are also to be returned, the costs of return shipment are covered by the customer.

Legal Reservations  

Persons who have access to the information on the Seller websites agree to the general terms and conditions. Any additional agreements relating to individual the Seller services or products apply in conjunction with these terms.

No Warranty for Completeness and Accuracy

The data published on the website is provided by the Seller exclusively for personal use as well as for information purposes, it can be amended at any time without advance notice. The Seller assumes no warranty (neither explicitly nor tacitly) for the accuracy, completeness and topicality of the data published on the Seller website, even if the required thoroughness was applied in collecting it from sources deemed to be trustworthy.

Using the Seller Website

The entire content (design, text, graphics....) of the Sellerwebsite is protected by copyright. The individual elements of the website belong exclusively to the website operator, the Seller. Storing or printing individual pages and /or passages of the Seller website is only permitted if the complete source reference is indicated. By saving or otherwise reproducing software or other data from the Seller website, the respective terms and conditions of use count as being accepted. All rights of ownership remain with the Seller. Reproducing (entirely or partially), transmitting (electronically or otherwise), modifying, linking with or using the Seller website, is only permitted with the explicit and written permission of the Seller.

Linked Webpages, References and Links

Certain links on the Seller website lead to websites of third parties. These are completely independent and deprived of any influence from the Seller, which is why Beliani assumes no responsibility for the accuracy, completeness and legality of the content of such websites and for any offers and services contained therein. In the case of direct or indirect references to external websites ("links") outside the author's area of responsibility, a liability obligation would only come into effect in the event if the author is aware of the content and if it is technically possible and reasonable for him to prevent the use in case of illegal content. The author hereby expressly declares that at the time of linking, no illegal content was recognizable on the linked pages. The author has no influence on the current and future design, content or authorship of the linked pages. Therefore, he dissociates himself hereby expressly from all contents of all linked/referred sites, which were changed/introduced after the link posting. This statement applies to all links and references within the own Internet offer as well as to foreign entries in guest books, discussion forums and mailing lists. The responsibility for any illegal, incorrect or incomplete contents and, in particular, for damages resulting from the use or disuse of such information, carries the provider of the page to which reference was made, not the one who only links to the respective publication.

Google Analytics and Other Applications for Analysis

This website may use Google Analytics, a web analytics service provided by Google Inc. (www.google.com) or other applications for analysis. In the following, the term "Google" refers to alternative programs and businesses. Google Analytics uses so-called cookies, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services related to website activity and Internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. You can prevent the installation of cookies by setting your browser software accordingly. However, we point out that in this case you may not be able to fully use all functions of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

TikTok

To promote our products, brand, and services, we regularly share short videos on the TikTok App, operated by TikTok Inc. (10100 Venice Blvd., Culver City, CA 90232, USA). While using TikTok, personal data is collected and processed. TikTok shares certain data with profile operators in a simplified and anonymous way. This info includes things like the count of new followers and general demographics, such as gender and country. It's important to note that this data doesn't point to specific individuals, so Beliani can't identify any specific visitor to our TikTok profile. The information provided to us by TikTok is used for analysis, statistical recording of our TikTok website usage, optimizing our offerings, marketing our articles and videos, and continually enhancing and managing our products.

For detailed information on the processed data, visit TikTok's Privacy Policy: here.

Pinterest

To showcase and promote our products, we share inspirations on Pinterest, operated by Pinterest Inc. (808 Brannan Street, San Francisco, CA 94103, USA). Creating an account on the website is tantamount to consenting to share personal data like your name, email address, comments, and IP addresses which are collected and processed by Pinterest.

For detailed information on the processed data, visit Pinterest's Privacy Policy: here.

Privacy Policy - the use of Facebook plug-ins (Like-Button)

On our sites plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated. Facebook plug-ins can be recognized by the Facebook logo or the "Like-Button" ("Like") on our site. An overview of Facebook plug-ins can be found here. When you visit our pages, the plug-in establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click Facebook "Like-Button", while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we, as the provider of the pages, are not aware of the data content transmitted and their use by Facebook. For more information, see Facebook Privacy Policy here. If you do not wish Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account before visiting our website.

Copyright

The copyright of the design of our website and its content, such as texts and graphics (not exhaustive list), is fully owned by the Seller. It is prohibited, without our prior written permission, to copy, download or otherwise use entirety or portions of it for its own purposes. Excluded are our special links, which are offered for download.

Liability, Liability Limitations and Applicable Law

The Seller disclaims unconditionally any liability for loss or damage of any kind – whether direct, indirect or consequential – arising from the products, the use of or access to the Seller website, as well as links to third party websites. The Seller does not guarantee that the individual segments of its website to function flawlessly. In addition, the Seller rejects any liability for manipulation of the computer system of the Internet user by unauthorized persons. Thereby, the Seller explicitly points out the danger of viruses and the possibility of targeted hacker attacks. In order to prevent viruses we recommend the use of the latest browser versions as well as the installation of anti-virus software, which is to be continuously updated. Opening e-mails of unknown origin and unexpected attachments to e-mails should be categorically avoided. We reserve the right to withdraw from the contract at any time without being liable for damages. We are not liable for any damages that we could not have influenced ourselves. For damages resulting from the purchase, their shipment and the use of the products that we could have averted, we are liable for the maximum amount of the purchase of the product. The maximum amount of damages is limited to 2000 PL in any case. The settlement of claims requires the consent of both parties. Both parties undertake in the first instance to contact directly in the event of damage or complaint and to exhaust all other options for arbitration before referring the case to court.

Valid from 01.01.2022